CRC Dakar
Treat your equipment to
a second life.
Extend the life of your machines, reduce your
operating costs and limit your carbon footprint.
The CRC in figures
investments
Major components/year
Engine testing capability
facilities
An investment for the future
Continuous improvement
With an approach that prioritizes safety, efficiency, and operational quality, each component is refurbished to the highest standards of performance and reliability.
Technical excellence
Our state-of-the-art equipment enables precise and reliable inspection of parts, fast and efficient repairs, and rigorous testing to ensure the performance and durability of each reconditioned component.
Large capacities
Environmental commitment
Cost reduction
Digitization & traceability
Related services
Training courses
Our Academy designs and implements programs
high-level training, tailored to needs
specific needs of our customers and employees.
MineStar™ Detect
Reduce human risk on site with MineStar™ Detect.
Mining efficiencies
Boost the performance of your mining operations, from analysis to action.
Land for drilling
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Digital solution kit
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Reconditioning
Refurbished equipment, ready to perform
Fleet Sizing
Study of actual production load vs. current capacity of your machine fleet.
We help you determine the right number and type of equipment needed to efficiently achieve your production goals.
Cat Certified Used
Cat performance, used equipment pricing, and peace of mind.
Star mine
Take control of every stage of your production.
Customized solutions
Mining, construction, energy, industry.
Mobile hose workshop
The hydraulic maintenance solution, directly at your sites.
Service agreements
Neemba service contracts — continuous performance.
Cat® SIS2GO
Manage your spare parts and technical interventions, wherever you are.
Telematics & VisionLink
Monitor your operations in real time and turn your field data into strategic decisions.
A single partner for your mining operations
Reliable equipment, scalable technologies, and on-site support to secure and optimize every phase of your business.
Repair Options
Because every operation is unique, we offer several levels of repair.
You choose the option that best suits your priorities: cost, timeframe, performance, or sustainability.
Active fuel system
Protect your engines from fuel impurities.
Land for grading
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Sustainability
Caterpillar toughness.
Unmatched reliability on all your job sites.
Fleet management
Simplify your daily life.
Regional stock Machines
Certified rebuild & reconditioning
Your refurbished components, guaranteed performance and savings, according to manufacturer standards.
Decarbonization & performance
Switch to sustainable energy with Neemba.
Parts store
Customized logistics
Financing solutions
Proactive technical support
Our experts will assist you remotely or on-site to diagnose,
Solve and anticipate problems. A single point of contact, fast and reliable responses.
Spare part
Machine-related solutions
Fluid analysis
Anticipate breakdowns and protect your machines.
CAT 333
Guaranteed extension
Cat® Command
Automate your operations.
MineStar™ Command
Automate your operations.
Component reconditioning
Unmatched support
Support and maintenance for maximum availability.
Electrical energy
Power available. Every second.
DSS (Driver Safety System)
Protect your operators with the Cat® Driver Safety System.
Fuelactive
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Minestar Edge
Make decisions faster. Execute better.
Equipment monitoring
Monitor, optimize, anticipate
Collision avoidance system (CAS)
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Guidance
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Safety & operator training
Excellence in operator training.
Parts store
Your Cat® parts always at your fingertips with Neemba.
CAT RAM
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Repair with confidence
Service workshops
Expert repairs in our certified workshops.
Automation & remote control
Control your equipment with ease using Neemba automation and remote control solutions.
Generator set
All our machines
Remote energy
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Technologies
Downtime Analysis & Fleet Performance
Analysis of downtime, breakdowns, and levels
machine availability. Implementation of indicators
performance indicators to monitor and improve your
Mean Time Between Failures and Mean Time To Repair.
After-sales service
Your peace of mind guaranteed, long after your purchase.
Smart technologies
Customer support agreements
Peace of mind for your SEM equipment.
Loadrite
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Component reconditioning
Give your equipment a new lease of life
with Cat® Certified Rebuild
Parts & logistics
Your Cat® parts always at your fingertips with Neemba.
Technology
Your Cat equipment, without financial constraints.
Oil & Gas
Oil & Gas Cat®, power, reliability, safety.
Specialized service workshops
Our regional workshops are equipped to meet the most demanding requirements:
- Engine, transmission, and hydraulic repairs
- Complete overhaul of components
- Advanced test benches and diagnostic tools
- Refurbished to Cat standards
Integrated Procurement
Simplify your purchases and increase efficiency.
Cat® Grade
Improve precision on your various construction sites.
Neemba Multi-brand
Technical support
Our certified technicians work on-site and remotely to diagnose, repair, and optimize your equipment. With our dedicated hotline, remote assistance, regional workshops, and CRC centers in Dakar and Ouagadougou, we get your machines back up and running faster, in full compliance with safety and quality standards.
Shares.cat.com
Order online and save time.
Piklema
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Quick online parts ordering
Road Analysis Control
Drive steadily. Increase productivity.
Cat® Product Link™
An onboard telematics module that collects and transmits key data from your machines in real time: location, fuel consumption, engine hours, fault alerts, and much more.
Scale Studies
Study of on-board or fixed weighing systems to improve the reliability of production measurements, optimize transport cycles, and reduce load losses.
Maintenance contracts
Technologies
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Regional stock Machines
A solution designed for you.
Services
Site Assessment
Comprehensive analysis of your operating environment, logistics flows, production conditions, and field constraints.
Repair Options
Renovate your rooms, reduce your costs.
MineStar Terrain: For Grading
Precision leveling with complete autonomy.
Area for loading
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MineStar™ Fleet
Manage your production in real time.
Training courses
Our Academy designs and implements programs
high-level training, tailored to needs
specific needs of our customers and employees.
On-site technicians
Rapid response directly at your site.
Fuel Promise
Fuel Promise
Fuel guarantee program.
VisionLink
Maintenance planning, performance reports, monitoring multi-site fleet use and management.
Maestro
Revolutionize mining operations management with a unified, connected, and intelligent platform designed to maximize your field efficiency.
Spare parts stock Machine
Your critical parts, always at your fingertips.
Smart equipment monitoring
Monitor the status of your machines in real time, anticipate failures, and reduce unplanned downtime with our connected solutions.
Customer value agreement
Fewer surprises, more productivity. Maximize... at a controlled cost.
MineStar™ Terrain
Precision guidance for your mining operations.
Fluid analysis
Control your consumption, optimize your performance.
Security and detection
Ensure optimal protection for your sites and equipment with Neemba security and detection solutions.
My Epiroc
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Monitor your assets
Training courses
Our Academy designs and implements programs
high-level training, tailored to needs
specific needs of our customers and employees.
Cat® Compact Range
Optimal handling and power.
Navy
Marine Cat by Neemba, availability at sea, 24/7 Emergency Service.
Field support & mobile after-sales service
Neemba Technical Support, anywhere, fast, effective.
On-site technicians
With more than 850 qualified technicians in 11 countries, we can intervene directly on your installations to provide maintenance, repairs, and adjustments, even in the most remote areas.
Extended warranty
Secure your investment
with a long-term warranty.
Specialized Works Range
For the most demanding missions.
Epura
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Cat® Detect
Secure your operations with Cat® Detect.
Proactive technical support
Our experts provide remote or on-site support to diagnose, resolve, and anticipate problems. A single point of contact, fast and reliable responses.
Funding
Your Cat equipment, without financial constraints.
Cat® Compact Range
Optimal handling and power.
Parts order tracking
Revolutionize mining operations management
thanks to a unified, connected, and intelligent platform,
designed to maximize your efficiency in the field.
CRC Dakar
Give your equipment a second life.
RFV
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Cat® Payload
Charge fairly. Increase productivity.
Supply of spare parts
The right parts, at the right time, everywhere.
Operations optimization
Boost performance and reduce costs with our various solutions for optimizing operations.
Tracking your orders
Caterpillar Machines
For every need.
Truck Payload Management System
Load up on targets. Increase your yield.
Component Refurbishment Center
Give your components a second life.
Industrial energy
Power for critical processes.
Promotion of the month
Tire Pressure Monitoring System
Drive at the right pressure. Increase availability.
MineStar™ Health
For mining sites, MineStar™ Health is the benchmark solution for in-depth monitoring of equipment health.
COFIMBA
COFINA & NEEMBA together, partners for your future.
Over 100 years of trust
Caterpillar expertise. Without borders.
Training
Cat® Inspect
A mobile app that digitizes your daily and technical inspections. No more paper: reports are generated automatically, anomalies are reported in real time, with supporting photos.
Condition Monitoring
By cross-analyzing machine data, maintenance history, inspections, and fluid analysis results, our Condition Monitoring team detects early warning signs of failure.
Cat Integrated Procurement
Your connected supply chain, designed for large accounts.
Maintenance & repairs
Your machines, always ready.
Financing solution
Financing for entrepreneurship: the means to your success.
MEM Workshops
Practical, collaborative sessions with your technical and operational teams. Objective: to strengthen skills, improve maintenance routines, and reduce preventable failures.
